What is moderation?
- The term “moderation” designates the filtering and control to which the contributions of members are subject (whether on a mailing list or a discussion forum).
- The object of moderation is not censorship, but the improvement of the quality of exchanges by removing contributions considered harmful to the community.
- A distinction is usually made between "a priori moderation" and "a posteriori moderation":
- A priori moderation consists in validating the contributions of the members one by one with a view to their publication.
- Conversely, posterior moderation consists in accepting all contributions by default and in modifying or deleting them after publication. In our community, moderation is exercised a posteriori, except for articles on the site.
- The people responsible for moderation are called "moderators" (sometimes shortened to "modos"). The role of moderators is crucial because they are responsible for the smooth running of discussions between members.
How do moderators moderate?
- Moderators have additional tools to delete, close, rename, or even move a discussion.
- The moderation policy is explained in the community charter. This charter defines the guideline of what is authorized, prohibited or tolerated on communication tools (Discord, Teamspeak and website). In constant evolution, it is developed in consultation with the moderators.
- In certain cases not specified by the charter, the moderators consult with the administrators in order to decide whether a message should be deleted or not.
Where does the power of moderators end?
- Moderators have tools to view messages posted by the same user, regardless of the nickname they choose. However, they have no access to the full IP address of users at any time; they can however verify that two messages come from the same IP address or know the approximate origin of the user. Note, however, that all the real IP addresses of site workers and the Teamspeak server are nevertheless stored.
- In case of abuse by a user, he risks temporary or permanent exclusion (preferably gradually)
- Furthermore, moderators do not have access to private messages, which means that they must be alerted in the event of abuse by a user.
- Finally, the work of a moderator is not simple, because you have to know how to distinguish personal judgment from community judgment.
How to alert moderators?
- The most effective way is to open a ticket on our support page.
- This message is sent in a list viewable by all moderators. They will process your request as soon as possible.
How to challenge a moderation?
- We do not dispute moderation. First ask yourself the reason for this moderation:
- If your message has been deleted, it is probably because it is in whole or in part contrary to the charter.
- If you think really that there is an error, you can write a private message to the moderator who has moderated you.
- Do not write publicly on Discord to complain about the moderators, you risk being quickly banned from it.
- If the PM approach could not find a satisfactory arrangement, it is possible to contact one of the Founders of the community.